Five Star Review Suite: Build A Trusted Reputation
Everyone’s a critic nowadays. Stars and reviews can quite literally make or break a business. Having a strong review management strategy is crucial for acquiring new patients. Especially since a single bad review can deter numerous prospective patients.
Research shows that 77% of consumers use online reviews as the first step in finding a new physician–whether on public sites like Google My Business and Healthgrades, websites managed by provider practices, or sites facilitated by health plans for their members.
Since patient reviews carry so much weight, we monitor and respond to any negative reviews immediately. Our team maintains positive reviews, encourages satisfied patients to leave reviews and mends relationships with dissatisfied patients.
Where Art Is A Science
Health related organizations are different from other service industries. The inherent mission of caring for the health and well being of patients sets both clinicians and the services they deliver apart.
The One & Only
HHK is the only Carolina-based firm specializing solely in healthcare marketing. We pride ourselves on remaining focused and providing excellent service to only a select number of clients.
Our Commitment
Our commitment to our clients is to combine expert knowledge, old-fashioned hard work, and reasonable rates to reach creative solutions that generate a return on your investment.
We at Rhett Women’s Center have worked with Hunter and her team for years. We chose them because they specialize in medical marketing. They are professional, innovative, and are always one step ahead of us. This allows our providers to do what they do best: practice medicine. We would not have been as successful in all areas of our practice without the help of HHK.
HHK is not just a marketing firm for Physician’s Plan, they are part of the team! We don’t fit in a box and they don’t try to put us in one. Over the years our game plan has stayed fluid and dynamic to match the flow of our growing offices. Each move we make is strategic and consistently measured to ensure we stay on track and keep reaching and passing our goals.
What truly sets HHK apart from other agencies is their drive to understand all aspects of our business.